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Terms and Conditions

All of our cakes are individually handmade and each will differ slightly from our product images. The items contained within the cake will always be as listed in the ingredients but colours and designs may vary. The overall colour scheme will always be as pictured.

If you can’t see a cake that meets your requirements, please note that we are always working on new designs and, depending on availability, we may be able to accommodate specific requests. Please see our Contact page to email us.

Shipping Information

Cakes are individually made to order and will be dispatched within 3 working days. Orders will be delivered by courier and will be trackable online. To help cover packaging and delivery costs, we charge a flat rate of £6 for next day delivery. This charge applies to mainland UK only. Additional charges will apply to deliveries for remote areas such as the Highlands and islands. Please contact us for more information. Our cakes can be sent directly to your recipient; just enter their address as the shipping address. We cannot accept responsibility for delays once dispatched.

Returns

We hope that you and your recipient will be delighted with your purchase but in the unlikely event that you are not we will offer a full refund of the purchase price (excluding p+p) providing the item is returned within 7 days , unopened and in the original packaging. Return delivery costs will not be refunded and proof of dispatch by courier will be required prior to refund being made.

If any individual item is found to be faulty we will be happy to offer a replacement if it is returned, unused, within 14 days.

Contact Us

Email: thebabycakecompany@yahoo.com

Facebook: The Babycake Company

Instagram: the.babycake.company

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